Vestager said the commission’s two-year inquiry had shown that users were “very loyal” and rarely switched, and that Apple’s devices and software were said to form a “closed ecosystem” in which the company controls every aspect of the user experience.Īs a result, the commission believed users of Apple devices were paying significantly higher prices for their music subscription services. The commission said that for app developers, the App Store was the sole gateway to consumers using Apple devices running on Apple’s smart mobile operating system, iOS. Since then, customers can download Spotify app in the Apple App Store, but they cannot purchase any subscription for Spotify premium services.” This is what Spotify decided to do in 2016. “In fact, to avoid paying the 30% commission, some music streaming providers decided to stop offering paid subscriptions in their apps. “They limit the ability of app developers to inform iPad or iPhone users of alternative cheaper subscriptions, available elsewhere. “A second concern is about the so-called anti-steering provisions,’” she added. Our investigation showed that this fee was passed on to end users by raising prices typically from €9.99 to €12.99.” “This means that music streaming providers cannot sell subscription on their apps without paying a 30% fee to Apple. “Apple charges a 30% commission fee for all purchases throughout its system,” Vestager said. ![]() The commissioner said it was unfair that developers had to pay up to 30% commission on sales and agree to tight rules if they wished to sell their apps on the world’s 1bn iPhones and 500m iPads.
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